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Telewest Broadband was
acquired by NTL in March 2006 & shortly after completed the
acquisition of Virgin Mobile. In February 2007 these combined business
were launched as
Virgin Media with an estate in excess of 460,000m2
of office space accommodating over 20,000 workstations.
The resulting business re-organisation, called Project
Vanilla, lead to significant property changes with seats being both
released & demanded across the estate as work was centralised & new service programmes developed.
As Telewest Broadband’s existing space management partner, Plus or
Minus were asked to undertake space management for the new combined
business. In supporting Project Vanilla we provided the following
key tasks over a nine month period:
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Establish forecast seat demand & track changing requirements against available seats |
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Create a combined space planning
database containing all buildings |
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Produce seat utilisation statistics
across all buildings |
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Work with Property Team to
validate building exit plans |
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Manage & process over 70 multi
location change requests for 4,000+ seats |
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Liaise with FM & IT delivery teams
to validate feasibility & develop proposals |
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Monitor implementation & report project delivery |
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Publish request status, key data
& proposed plans via a secure web environment |
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Co-chair & administer Vanilla
Property Working Group project meetings |
Media House - Manchester
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In parallel to the reorganisation of property there has also
been a
wave of workplace change resulting in an environmental re-brand of
buildings & accommodation standards. These changes principally reinforce the new business
culture & echo brand values in terms of aesthetics, function &
form.
A number of locations including London, Manchester, Liverpool, Hook
&
Glasgow have already had exposure to the accommodation re-brand
focusing on key elements in public & communal areas, with other locations scheduled to join the list.
TV House - Hook
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Covent Garden, home to the re-brand team was also used to establish
new spatial & workplace standards as part of a pilot refurbishment
project to explore & develop Virgin Media's new Accommodation
Guidelines. The standards adopt a variety of spaces new to Virgin
Media such as communal benches, open & semi open meeting facilities,
graphic elements with the overall design feel directed more towards
domestic, rather than corporate, interiors.
These guidelines have
been used in a number of studies & projects most notably the head
office plans at Hook, known as TV House.
TV House - Hook

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Plus or Minus also continue to provide ongoing space management
services for Virgin Media, including:
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Strategy & process development |
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Collation of space utilisation
data |
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Occupancy statistic reporting |
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Web based management & process
of all Accommodation Change Requests |
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Space planning services |
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Web based management & control of
space plan database |
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Move management & project
implementation FM support |
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